SLA works closely with public sector agencies to maintain State land, ensuring that such land parcels are free from encumbrances. Our collaborative efforts were recognised in nine Municipal Service Awards (MSA), one Individual Award and five certificates of commendation, which SLA received in 2016. The MSA is part of the OneService Recognition Framework, which encourages a positive mindset and inter-agency collaboration in municipal service delivery to resolve municipal issues in an integrated and citizen-centric way.
“As a public organisation, we must focus on how we can better serve the public, putting the interests of the public at the forefront,” says Samuel Lu, an MSA winner who also received a complimentary note from the public for his service delivery regarding an overgrown tree in Upper Bukit Timah. “Through the additional step taken to consult with NParks, we can have a longer term view towards improving public safety, taking into consideration the greenery at the site.”
THROUGH THE ADDITIONAL STEP TAKEN TO CONSULT WITH NPARKS, WE CAN HAVE A LONGER TERM VIEW TOWARDS IMPROVING PUBLIC SAFETY, TAKING INTO CONSIDERATION THE GREENERY AT THE SITE.SAMUEL LU